Privacy policy (right away "Calesso Shop”) is concerned with the protection of your personal data and respect for your privacy.

Here's how we do it:

Our duty and your privacy:

This information applies to you if you are already a customer of ours, if you are registered on our site, if you have subscribed to our newsletter or if you are visiting our website.

Who we are:

In the management of your data relating to site registration and product sales activities, the data controller is Calesso Shop P.IVA IT05299530260 , with registered office in Vicolo Trieste 18 Arcade.

Our responsibility:

If you are already a customer, you are registered or you are simply visiting the site Calesso Shop, or you are subscribed to our newsletter, we inform you that your data will be legitimately processed according to our decisions regarding the methods and purposes of the processing itself.

Your commitment:

We only ask you to read this information carefully to be fully informed about how we process your personal data.

When and how we collect your personal data:

As soon as you interact with Calesso Shop, let's start collecting data. Their collection can take place either through your specific communication, both automatically when using the website.

Here's how the collection happens:

Your identification data
(name, surname, date of birth, address and email)
Website navigation
Your phone number
(only if provided on your own initiative)
Use of
Conclusion of purchase orders
Customer support service
(only the order number)
Marketing communications (newsletter, ecc.)
(only with your explicit consent)

The types of data we collect:

Contact details

Your first and last name, the shipping and billing address, telephone number, email address.

Identification data

Your IP address, login information, browser type and version, jet lag, types of plug-ins, geolocation information regarding the place where you may be, operating system and related versions, ecc.

Data relating to the use of

Your navigation path within the site Calesso Shop (Clickstream analysis), your product and service views, page loading and response times, download errors, duration of navigation, behavior and other actions, ecc.

And what about sensitive data?

We do not collect any type of sensitive data that may concern you (that is, those personal data that reveal racial or ethnic origin, political opinions, religious or philosophical beliefs, or union membership, genetic data, biometric data, data relating to health or sexual life or sexual orientation).

Why do we collect your data??

We can only process your data for certain reasons and, Anyway, always in the presence of a legal basis that allows us to do so. This is why we process your data:

Use of the site and management of services:

The data is processed to allow registration on the Site, access and execution of services reserved for registered users and the possible sending through the Site of a purchase order for the products available on the Site with the consequent conclusion of the relevant sales contract with chiojewels, including any administrative and accounting formalities. In this case the legal basis is constituted by the contract and legitimate interest.

Customer support

Notification of changes to our services, customer support via live chat, phone or e-mail, including fixing any bugs. In this case the legal basis is the contract.


The data is processed for the sending of advertising material and newsletters, to carry out commercial information activities, via telephone, SMS, email, as well as with traditional methods (es. sending catalogs via paper mail), on promotional and commercial initiatives of Calesso Shop, for carrying out market research and surveys to measure customer satisfaction. In this case the legal basis is your consent.


For the sole purpose of offering you offers that are in line with your interests as much as possible, we will perform some analyzes on aggregate data without carrying out any profiling activities on your specific habits.. In this case the legal basis is constituted by legitimate interest.

In any case there is no automated decision-making process that concerns you.

What do we mean by legal basis:


It is the authorization to process your personal data for a specific purpose.

You can change your mind whenever you want!

You can revoke your consent at any time, by sending us an email to the following addresses:

If you decide to withdraw your consent and there are no other reasons that authorize us to process your personal data, we will cease the treatment. Instead, if another legal basis authorizes us, we would continue the processing while always respecting your rights.

The contract

The processing of your data is necessary for preliminary purchase information and for the execution of the relevant contract.

Legitimate interest

We may process your data based on our legitimate interests or those of a third party, provided that they do not prevail over your rights and freedoms. Legitimate interests may concern:

  • collecting information from your behavior on our website and/or applications;
  • dispense, develop and improve our services;
  • allow us to improve, customize or modify our services and offers;
  • verify the effectiveness of our marketing campaigns;
  • improve data protection.

How we process your data:

Data processing occurs mainly electronically, with the exception of product shipping activities which can also be carried out with manual tools.

Your choices and your rights:

Your choices

You can decide not to communicate your data to us

In this case, you can continue browsing our site, but we will not be able to provide you with any services without your personal data.

You can disable cookies by changing your browser settings

You can block cookies by setting your browser to prevent their storage. You can also delete cookies directly from your browser settings. If you disable cookies, you can continue browsing our site, but some of our services may not work properly. To find out more, consult the cookie policy.

You can ask us not to use your data for marketing reasons

Before starting treatment, we will inform you of our possible intention to use your data for marketing reasons and (I know the case) of the involvement of third parties. You can revoke your consent to receive promotional messages by clicking on the appropriate link that you will find in all our communications or by sending us an email to the following address:

Your rights

You can always exercise your rights by sending us an email to the following address:

You have the right to access information about you

This includes the right to ask us for further information about:

  • the categories of data we process;
  • the purposes of the processing;
  • the categories of any recipients to whom the data could be communicated;
  • the data retention period or, lacking, the criteria for determining this period;
  • other rights regarding the use of your data.

We will provide you with the information within one month of your request, unless doing so would adversely affect the rights and freedoms of others (for example, another person's privacy or intellectual property rights) or if there are legal obligations that prevent us from doing so. We will inform you if we are unable to satisfy your request for these reasons.

You have the right to have your data corrected, if inaccurate or not updated

You have the right to obtain the deletion of your personal data (right to be forgotten)

You can, everytime, ask us to delete the personal data we hold about you, in the event that the storage of your personal data is no longer necessary for the purposes of the processing.

You have the right to transfer your data to another operator (data portability)

We will provide you with a copy of your data in an interoperable format in case you want to transfer it to another operator. In case of your request and if technically possible, we will transfer the data directly to the new operator. We will not proceed with any transfers, in the event that the portability of your data also involves the dissemination of the personal data of other individuals.

You have the right to object to our processing of your personal data

You can always contact the Supervisory Authority to lodge any complaints. Before doing this, please contact us! We will be happy to resolve any problems relating to the processing of your personal data.

You have the right to object to the use of your data through automated decisions, including profiling

We may use your data to identify information potentially relevant to you (for example, send you personalized emails based on your preferences detected by us). Otherwise, we will only use your data to provide you with our services.

We guarantee your rights even if we process your personal data on behalf of third parties

If we process your data on behalf of third parties, we guarantee that requests relating to the exercise of your rights will be transmitted to them without unjustified delay.

What level of security do we adopt to process your data?

We guarantee that the processing of your data takes place in maximum security: we have in fact adopted physical measures, IT and organizational systems suitable to ensure the protection of your data.

However, we must remind you that:

  • You provide us with your data at your own risk. We try hard but, Unfortunately, At present there is no secure data transmission to 100%.
  • You must always keep your username and password secure, you are the only one who knows them.
  • If you believe you have suffered a data breach, we invite you to contact us immediately at

Where your data is stored?

Your data is processed within the European Union and in other data structures managed by the third parties identified below.

From the moment you communicate your personal data to us, you also consent to their transfer, to their storage and processing by us.

In case we need to transfer and/or store your data outside the EU, you will be adequately informed about it. Even in this case, we will adopt all appropriate measures to guarantee maximum protection.

How long we will keep your data?

We will cease active processing of your data by 12 months from the last use of the service or from the closure of your account, except for any legal obligations (es. sales invoices) do not require us to keep your data for longer. For promotional activities aimed at you, which you can always ask us to stop, we will keep your data for a maximum time of 24 months from your registration to the service.

Third parties who may process your data:

To carry out our online business we need to use third parties to host the applications, communicate with customers, manage emails, ecc. We assure you that this collaboration takes place with the best entities on the market who provide this type of service. We share your data with them only when necessary to ensure the maximum functionality of our services and in accordance with the security measures and good practices described in this Privacy Policy.

For more information contact us at the following address:

Cookie policy

We use cookies and other technologies to ensure you have the best possible experience while browsing. Therefore, during your interaction with Calesso Shop We will place cookies on your device to store certain information, including your preferences, the type of device you use, ensuring a more efficient operation of the site. You can always change your browser settings to refuse cookies. Some cookies are automatically deleted at the end of the browsing session (c.d. session cookies), while others remain stored in the terminals (persistent cookies).

In compliance with Provision no. 229 /docweb-display/docweb/3118884 issued by the Guarantor for the Protection of Personal Data on 8 maggio 2014, provides the following information on cookies, about their functions and how to disable them.

What are cookies

Cookies are small text files that the sites visited by the user send and record on their personal computer or any other device, also mobile, to then be re-transmitted to the same sites on the next visit.
Cookies are used for different purposes: for example, to remember user actions and preferences (come, for example, your login data, the chosen language, the font size, other display settings, ecc.) so that they do not have to be indicated again when the user returns to visit said site or navigate from one page to another of it; or to perform computer authentication, monitoring of sessions and storage of information regarding the activities of users who access a site and may also contain a unique identification code that allows tracking of the user's navigation within the site itself for statistical or advertising purposes.
Cookies can be sent by Calesso Shopt, or even from different sites (c.d. third-party cookies).
Some operations could not be performed without the use of cookies, which in certain cases are therefore technically necessary for the functioning of the site.

Types of cookies present on the website and their functions

There are various types of cookies, depending on their characteristics and functions:

– technical cookies, which are used for the sole purpose of transmitting a communication over an electronic communications network, or to the extent strictly necessary to provide a service explicitly requested by the user. It deals with, in other words, of cookies essential for the functioning of Calesso Shop or necessary to carry out activities requested by you. This type of cookie is present on our site;
– navigation or session cookies, used to allow you to log in to the reserved area of Calesso Shop or to make a purchase on our site. This type of cookie is present on our site;
– cookie analytics, used to collect information, in aggregate form, on the number of users of Calesso Shop and pages viewed (for example Google AdWords, Google Analytics e Mailchimp. Please refer to the relevant policies which may change periodically and which we therefore recommend consulting over time, where more detailed information is available:;;
This type of cookie is present on our site;
– functionality cookies, which allow you to best navigate based on already selected criteria and options (which, for example, your preferred language, so as not to have to select this option or the products chosen for purchase at each access, in order to store them in the virtual cart until the next time you access the site). This type of cookie is present on our site;
– third-party cookies, used by partners of Calesso Shop, in order to present you with advertising banners of Calesso Shop when you are on other sites, showing you the latest products you looked at on As you browse on Calesso Shop, these cookies are also used to show you products that may interest you or similar to those you have looked at previously, based on your browsing history. The use of these cookies does not imply the processing of personal data, but it can allow connection to your computer or other devices and track saved data: these cookies connect to the browser installed on your computer or other devices used while browsing Calesso Shop;

– profiling cookies, aimed at creating profiles relating to the user and used to send advertising messages in line with the preferences expressed by the user when browsing the net. Our site contains third-party analytics cookies that access user data exclusively at an aggregate level. Below are the links to the privacy policies and related consent forms of these third parties, which may change periodically and which we therefore recommend consulting over time, where more detailed information is available:;; . use-of- cookies-and- similar-technologies#;
All the types of cookies mentioned above can remain on your computer or mobile device used for different periods of time, depending on the function performed by them. The following table lists all the cookies present on the site, with the evidence of their specific characteristics, so that you can consciously decide whether to give consent to their use and which cookies to block or delete.
Cookies stored on your computer or mobile device cannot be used to retrieve any data from your hard disk, transmit computer viruses, identify and use your e-mail address, nor for purposes other than those described above.

How to change cookie settings

You can set and manage your cookie preferences at any time, selecting which cookies to authorize, block or delete, in whole or in part, directly through the site Calesso Shop or through your browser settings (that is to say, the navigation program you use).
a) below the site Calesso Shop, you can choose to accept or refuse to receive the path to follow to manage cookies on our site for marketing/profiling purposes. If you choose to refuse this type of cookie, however, technical cookies will not be blocked, analytics, navigation or session and functionality. We remind you that the cookie preferences on the chiojewels website will not be active on other websites you may visit..

Through the settings from the following browsers:

Below we provide some brief instructions on how to change cookie settings through your browser tools, with particular reference to the four most popular navigation programs:

Microsoft Internet Explorer
Click the Tools icon in the top right corner and select Internet Options. In the pop up window, select Privacy. Here you can adjust the settings of your cookies, adjusting the level of use of the same among the various options available.

Google Chrome
Click the Customize and Control Google Chrome icon; in the top right corner and select Settings. At this point select Show advanced settings and then, in the Privacy section, click on Content Settings. In the pop up window that opens, by clicking Manage exceptions you can change the settings of your cookies, by selecting or deselecting the cookies to keep active or to block.

Mozilla Firefox
From the drop-down menu in the top left corner, select Options. In the pop up window, select Privacy. Here you can adjust your cookie settings.

From the drop-down settings menu in the top right corner, select Preferences. Select Security and here you can adjust your cookie settings. We will store your cookie preferences thanks to a specific technical cookie with the characteristics specified in the previous table.

Internet Explorer: enable-or- allow-cookies



Firefox: and-disable- cookies-website- preferences

For more information and details on the various types of cookies, on their operating modes and characteristics, we invite you to visit the sites – free to access, independent of Calesso Shop – e To disable analytical cookies and to prevent Google Analytics from collecting data on your browsing, you can download the Google Analytics Opt-out Browser Add-on: We will store your cookie preferences thanks to a specific technical cookie with the characteristics specified in the previous table. We inform you that block or delete, in whole or in part:
– technical cookies, could make it impossible to use our site, view its contents and use the related services;
– functionality cookies, could mean that some services or certain functions of the site are not available or do not work properly, forcing you to change or manually enter certain information or preferences every time you visit the site;
– of the other cookies present (analytics and profiling) will not affect the functioning of the site.

How can I block cookies?

You can block cookies simply by clicking on the 'Reject' button. We also inform you that if third parties use cookies, we have no control over their use.

Thank you!

Thank you for reading this information which we have tried to make simple, clear and transparent. Anyway, we always try to improve: If you have any suggestions, please write to us at the following e-mail address: